Unique times call for unique solutions. While Bike Root is unable to operate normally, full-service operations are a way to get your bicycle serviced at an affordable price while minimizing contact. How to have your bike serviced through Bike Root’s full-service program:
1. Complete this form (https://forms.gle/dQJAnsXzAPFxb67u6).
2. Wait for a confirmation email from a Bike Root mechanic (sent from info@bikeroot.ca within one day).
3. Drop off the bike(s) at the agreed time.
4. Retrieve bike(s) from the Bike Root shop within one week from when your bike is finished.


Q&A:
How long will it take to have my bike(s) serviced at Bike Root?
-We will do our best to have your bike(s) ready within 24 hours.

How/when do I pay?
-Payment will be accepted after the job is complete, either by credit, debit, or cash.

I need a specific task completed on my bike that is not listed in the service packages. Can you help me with this?
-Possibly! Fill in the “other” box in the service request form to start the conversation.

Can you work on hydraulic components?
-Bike Root does not currently have the tools and the skill set to properly work on hydraulic components. Try asking another bike shop to see if they’re fully equipped to work on those components!

Do mechanics receive compensation for their work?
-Yes, Bike Root mechanics will receive a portion of every service job applied to their University of Calgary tuition.

How can I become a Bike Root mechanic?
-Must be able to know a wide variety of bike repair skills, verified by an existing Bike Root mechanic. Compensation will only be applied toward UofC tuition, and you can express your interest at info@bikeroot.ca.

Bike Root's full-service guide

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