Key Policy

To prevent situations where volunteers are locked-out when coming to the shop, DO NOT keep the key while leaving the door locked to working on your own bike. Instead,

1. Leave the door open and be willing to help customers. You cannot just show up, keep the key on your person, and expect privacy in case another volunteer shows up and needs to get in.
   OR
2. If you are going to come in and work on your bike and you want privacy, put the key back into the lockbox in case another volunteer needs to get in. Yes, it is inconvenient to retrieve the key again when you have to lock up, but it will be easier when going on breaks/etc.

When returning the keys to the key safe, place them in the bottom section before closing to ensure that the safe does not jam.

If the keys are not located in the key safe and the doors are locked, Steven or Alex can let you in. Their contact information is posted on the front of the door.

1. Open up the “Weekly Schedule” spreadsheet located in the “For Volunteers” folder of the Bike Root Google Drive.
   • If you require access, please post in the #scheduling Slack channel.
2. Select the “Schedule” tab (by default, this should be the tab the page will open up to).
3. Add/remove yourself from the hours you are available/unavailable.
   • For example, if you want to volunteer on Monday 8:00-9:00am, add your name to any of the available spots in E2:E3, F2:F3, or G2:G3.
   • Conversely, if you are going to be unavailable, remove yourself from the corresponding cells and then add yourself back when you are available again.

Any changes made to this spreadsheet will be automatically reflected on the bikeroot.ca front page within 5 minutes so visitors will have up-to-date visibility of shop hours.

As a courtesy to your fellow volunteers, we also encourage you to post in the #scheduling Slack channel with any changes you are making, whether temporary or permanent, so we all have an idea as to who is around for the week. Note that any prolonged absence may result in loss of volunteer access of services.

Turn off the LED lights

Leaving the LED lights on for extended periods of time will cause them to burn out. There should be two switches either on the front table or on a shelf next to the front table. Be sure to turn them off before leaving the shop.

Discharging the compressor

Check to make sure the compressor is discharged prior to leaving the shop. Even if it was not used during your shift, it is possible it may have been used prior to it. Just make sure the switch is in the “off” position; if it is left in the “on” position, the compressor will turn back on again when the tank is low in pressure. It is also good practice to release the air pressure in the tank, either by pulling on the release ring or by releasing it from the hose attachment. Releasing the air prevents condensation build up which will corrode the tank.

Clean up

Take 5-10 minutes before the end of your shift to put away tools and tidy up the surfaces of the repair benches. Also give customers a 20-30 minute warning prior to closing and advise them to start cleaning up their work areas. Tools, solvents, and lubricants should be returned to their proper places.

Do not leave bikes on the repair stands. If a bike is in the process of a rebuild, keep all its parts together with the bike either attaching it back on the bike or in a bag secured to the bike.

Do not leave parts lying around as they may be disposed of without warning.

As a good rule of thumb: Leave the shop in a state you would like it to be if you were to start your shift.

Put away iPad and cash box

Lock the shop iPad in the cash box and return it to the back cage when closing up.

This is also a good practice to follow even if you are leaving the shop for a brief period (ie: to go to the bathroom) so that these are not left out in the open unattended.

Signs

Bring any Bike Root signs from outside back into the shop before locking up. The signs may be located in any of the following areas:
– Just outside the exterior door
– The top of the stairs, behind the outside bike rack
– The top of the ramp, leading down into the shop entrance

Locking up shop keys

Finally, return the shop keys to the key safe outside hanging from the bike rack.

When returning the keys to the key safe, place them in the bottom section before closing to ensure that the safe does not jam.

Press the green Start button.