Entering sale of parts

On the Bike Root iPad:

• Open the Square app
• Select part
  • If part not listed, enter as Misc and leave description in comment

• Enter price
• Select +
  • If more than one of same item, select item after and change quantity
• Repeat for each item

• Select Charge
  • If paying with cash or e-Transfer, select cash amount
  • If paying with card or mobile payment, use Square reader

• Offer customer receipt options

Processing a return

On the Bike Root iPad:

• Open the Square app
• Select Transactions (bottom of screen)
• Locate the sale you are looking to refund
  • Sales may be searched by the credit card number, customer name, customer email address, and/or date of purchase
  • If none of these can be found and a bike was purchased, the date of purchase may be located by searching the membership document for the customer
  • If no other information can be found and the customer cannot provide any, then a refund cannot be provided

• Select Issue Refund
  • Select the item(s) to refund, or
  • Select the amount to refund

• Select Next
• Select Refund
• Select Done

e-Transfer Payments

We also accept e-Transfer payments if the customer does not have cash, card, or mobile payment options. Payment can be sent to info@bikeroot.ca with an obvious password and the sales can be processed as a cash transaction.